Time to switch letting agents?
With the Renters’ Rights Act increasing responsibilities for landlords, having a proactive and well-informed letting agent matters more than ever. Pocock & Shaw helps landlords across Cambridge, Ely, Newmarket, Cottenham, Burwell and surrounding areas switch smoothly with minimal disruption.
Why landlords switch to Pocock & Shaw
Many landlords come to us looking for a more proactive and personal service. Common frustrations include poor communication, delayed maintenance, inconsistent management and feeling like their property is not being properly looked after. Increasing legislative changes, including the Renters’ Rights Act, have also left many landlords wanting greater support and clearer guidance from their agent.
At Pocock & Shaw, things stay straightforward. You deal with experienced local people who understand the market, communicate clearly and manage your property with care. From reliable property management to tenant support, compliance guidance and marketing, our focus is on protecting your investment and making life easier for landlords.
Switching benefits
Switching agents does not have to be complicated
Many landlords worry that changing letting agents will create unnecessary disruption for tenants or become time-consuming to manage. In reality, with the right support, the process is usually straightforward.
Our team can guide you through notice periods, communication with your existing agent and the transfer of key documents and tenancy information. Where tenants are already in place, we work to ensure the transition feels seamless, professionally handled and fully compliant with current legislation.
Switching to Pocock & Shaw in 5 simple steps
Step 1
Review your current agreement
We help you understand notice periods, terms and any practical considerations before making the switch.
Step 2
Appoint Pocock & Shaw
Once you are ready to proceed, we agree on the level of service and prepare for the handover process.
Step 3
Notify your current agent
Your existing agent is formally informed, and arrangements are made for the transfer of documents, keys and tenancy details.
Step 4
Tenant communication and handover
We help ensure tenants are kep
Step 5
Ongoing management and support
From day one, our team provides proactive property management, compliance support, clear communication and ongoing landlord guidance.
Landlord questions, answered
Looking for a more proactive letting agent?
Speak to our lettings team about switching to Pocock & Shaw and see how straightforward the process can be.
Trusted by people like you
I recently used Pocock and Shaw estate agents for the sale of my house and would highly recommend them! It was a complex chain and the staff went above and beyond to keep things moving. Special thanks to Kevin, Jan & Sandra who provided a fantastic service throughout. They responded quickly to any queries/issues/requests and were always friendly, professional, and effective. Thank you!
A Patel
Trusted by people like you
Sandra and all others at Pocock who helped in the sale of my mother's bungalow were always prompt in their actions and calls and patient and understanding when it was most needed.
G Gorst
Trusted by people like you
Cannot sing their praises enough. From start to finish they took a planned and methodical approach to the whole process rather than just snapping some pictures and bunging it on rightmove and that be it. Chris always kept us in the loop and was happy enough to pick up the phone rather than just hide behind sending emails whether it was good news or bad. If we ever decide to move again I'd happily go with them (the feeling may not be mutual)
M Henderson
Trusted by people like you
Professional service from all the staff from start to finish
Would definitely recommend
A De Luca
Trusted by people like you
An excellent experience from start to finish completing on both a sale and a purchase with Pocock & Shaw. Chris, Elen, Magnus & the team were all involved throughout the entire process and made what can be a stressful process as easy as it could be. Communication and updates were frequent which kept us informed about the progress of both transactions. Would highly recommend them to anyone. Thanks again!
A Jay
Trusted by people like you
I engaged Pocock & Shaw once for my elderly mother and again as her executor. I found them excellent. They gave good pricing advice, advertised the property attractively, did proper due diligence on prospective buyers, showed them round & brought the transaction along to completion very effectively. They returned calls promptly and were pleasant to deal with. I would certainly use them again.
F Evans
Trusted by people like you
The service overall was excellent: attentive, at all times professional and considerate and we achieved expectations with respect to asking price. We would recommend Pocock & Shaw to others.
K Wilkinson
Trusted by people like you
I recently purchased a house through Pocock and Shaw, and I couldn't be happier with the service, especially from Elen. When issues cropped up, she truly went above and beyond, working incredibly hard to resolve them and ensure my purchase went through smoothly. Her dedication made a potentially stressful process feel seamless. Highly recommend!
D Kot
Trusted by people like you
Great experience again letting my property with Pocock and Shaw. Mary was extremely knowledgable, helpful and great with communication. A very smooth process from start to finish. Highly recommended.
A Hind
Trusted by people like you
I had a very positive experience with Pocock + Shaw, particularly working with Judy and the lettings team. Throughout the tenancy and especially during the end-of-tenancy process, their communication was clear, professional, and timely.
The deposit process was handled fairly and transparently, and I was pleased to receive the full deposit back without unnecessary delays or disputes. Any maintenance issues raised during the tenancy were dealt with efficiently, with quick responses and reasonable turnaround times, which made living in the property much less stressful.
I would be happy to recommend Pocock + Shaw to other tenants looking for a responsive and professional property management team
J Li
Trusted by people like you
Really helpful. Great personal service. Timely updates. Thank you very much for all your help.
V Earland
Trusted by people like you
We had an incredible experience with the lettings team at Pocock & Shaw. The team is friendly, professional, and has an exceptional knowledge of local areas. We hope to have the pleasure of using their service again. We are especially grateful to Judy C. in the team, who quickly handled our never-ending list of requests and went above and beyond to help us!
A Mensah
Trusted by people like you
I’ve been in contact with several estate agents recently, and Pocock + Shaw have stood out as the most friendly, responsive, and efficient. Mary in particular has been fantastic — proactive, helpful, and quick to respond. Thank you for making the process so much easier.
L Tzschernick
Trusted by people like you
We sold a house through Pocock and Shaw Cambridge. The staff are very experienced, professional and understood our needs. They helped us every step of the way. Thank you Jan, John and Kate, cannot recommend them enough.
Recognition you can trust
